Refund and Delivery Information

Cancelation of the product

 

Cancellation by Seller : There may be any scenario if Seller is unable cancel either by the Seller directly or Seller can request Bliss Enterprises trade name (www.easydoon.in) to cancel such orders. Seller reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever in any situation if the product not available, price change , Quantity or inaccuracies or errors in pricing information. Seller may also require additional verifications of product availability. All such cancellation shall be without any problem to Buyer and without any liability on Seller or to CERT Technology. If Buyer’s order is so cancelled, after the payment has been processed, the said amount will be reversed or remitted to the Buyer either to the bank account provided by the Buyer for such reversal, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer. Bliss Enterprises trade name (www.easydoon.in) shall have the sole discretion to determine the mode of reversal from the above options. In the event a promotional code given by Bliss Enterprises trade name (www.easydoon.in) is used for the purchase of the Product, the amount under such promotional code shall not be refunded in case of cancellation of order. The above is the sole remedy of the Buyer and the sole liability of the Seller and sole responsibility of Bliss Enterprises trade name (www.easydoon.in) for any cancellation of the purchase order by the Seller or otherwise other than by the Buyer.

 

Cancellation by the Buyer: In case of requests for order cancellations, Seller reserves the right to accept or reject requests for order cancellations for any reason whatsoever. Seller will not be able to cancel orders that have already been processed by the Seller. Buyer agrees not to dispute the decision made by Seller and accept Seller’s decision regarding the cancellation. As part of usual business practice, if Seller receives a cancellation notice and the order has not been processed, Seller may cancel the order and refund the entire amount to Buyer within a reasonable period of time.

 

Set-off of any benefits availed by the Buyer : In any case Buyer has availed any benefit under any marketing or any promotions activity by Bliss Enterprises trade name (www.easydoon.in) directly or by www.easydoon.in in relation to the Product for which the order has been cancelled by the Buyer or by the Seller, Buyer agrees and authorizes Bliss Enterprises trade name (www.easydoon.in) to recover such benefits from the Buyer or set-off the same from any refunds to the Buyer.

 

Delivery will be done within 3 to 72 hours

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

Additional non-returnable items:

* Gift cards

* Downloadable software products

* Some health and personal care items

To complete your return, we require product to be shipped back to www.easydoon.in

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

* Book with obvious signs of use

* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@doonstores.com

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@easydoon.in and send your item to: 2,Green Enclave, Sahastradhara Road, Dehradun, Uttarakhand, 248001, India.

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

 

Shipping

To return your product, you should Email us on info@easydoon.in or call 8958028631

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund depending on where you live, the time it may take for your exchanged product to reach you, may vary.